Care & Warranty
With the purchase of your new Sage Built home, you’ll receive a copy of the structural home warranty contract that explains what is covered, as well as a maintenance booklet to give you tips on how to care for your home.
If you experience an emergency warranty service situation as defined below, please notify 2-10 HBW and contact the appropriate contractor below:
Please note, if you contact the emergency subcontractors with a NON-EMERGENCY issue, you as the homeowner will be charged for the service.
- Not working at all.
- Excessive leak, one that is a slow drip is not considered excessive.
- A drain back up.
- Not working at all. This does not include individual switches or outlets. This is for the entire home.
- A hot wire is exposed.
- The entire system is not working. This does not include individual rooms or zones.